Unlimi ted KMs
Endless Km with no extra charge
Unlimi ted KMs
Endless Km with no extra charge
general information
Know about our car service
Nous offrons une gamme complète de services de location de voitures pour répondre à tous vos besoins. Explorez notre flotte de véhicules et trouvez celui qui vous convient le mieux.
- 24/7 Roadside Assistance
- Free Cancellation & Return
- Rent Now Pay When You Arrive
rental conditions
Policies and agreement
Valid Driver's License: The driver must present a valid driver's license that is accepted in the country of rental.
Minimum Experience: The driver must have held their driver's license for at least 3 years. This requirement ensures that the driver has adequate experience and is familiar with road regulations and safe driving practices.
Insurance and Coverage Policy
Our rental vehicles come with basic insurance coverage, providing essential protection in case of damage or accidents. However, full insurance coverage is not available in Tunisia. The basic insurance includes:
- Liability Coverage: Protects against third-party bodily injury and property damage.
- Collision Damage Waiver (CDW): Limits your financial responsibility for damage to the rental vehicle, subject to a deductible.
Important Notes:
- No Full Insurance: Full coverage options (such as zero-deductible or full-coverage insurance) are not offered in Tunisia.
- Deductible: The renter is responsible for covering the deductible amount in case of any damage to the vehicle.
- Exclusions: Basic insurance does not cover personal items, windshield damage, tires, or other exclusions.
For additional coverage options, please consult with our representatives.
Available Payment Methods
Please note that we currently accept only cash payments for all rentals and services. No credit or debit cards, online payments, or checks are accepted.
- Cash Payment: All transactions must be settled in cash at the time of vehicle pickup.
Thank you for your understanding and cooperation.
Cancellation and Modification Policy
We understand that plans can change. For your convenience, we offer a flexible cancellation policy:
- No Cancellation Fees: You can cancel your reservation free of charge if you notify us at least 48 hours before the scheduled pickup time.
- Late Cancellations: Cancellations made within 48 hours of the pickup time may be subject to a fee.
- Modifications: Reservation modifications (such as pickup time or location changes) can also be made with no additional cost, provided they are requested at least 48 hours in advance.
To cancel or modify your reservation, please contact our support team as soon as possible.
Smoking and Pet Policies
We strive to maintain a clean and comfortable environment for all our customers. Please take note of the following policies:
- Smoking Forbidden: Smoking inside the rental vehicles is strictly prohibited. A cleaning fee may apply if the vehicle is returned with evidence of smoking.
- Pets Allowed: Pets are welcome in our vehicles, but the vehicle must be returned in a clean condition. Additional cleaning fees may apply if excessive pet hair or dirt is found.
We appreciate your cooperation in following these policies to ensure the comfort of all renters.
Minimum Age Requirements
To rent a vehicle from us, the driver must meet the following age requirement:
- Minimum Age: The driver must be at least 30 years old to rent a vehicle. This requirement helps ensure that renters have sufficient driving experience.
Please ensure you meet the age requirement before making a reservation. Thank you for your understanding.
Politique de Confidentialité
Nous nous engageons à protéger votre vie privée et à garantir la sécurité de vos informations personnelles. Cette politique de confidentialité explique comment nous collectons, utilisons, et protégeons vos données lorsque vous utilisez notre site web ou nos services.
1. Collecte des Informations
Nous recueillons des informations personnelles que vous nous fournissez directement, telles que votre nom, adresse e-mail, et informations de paiement. Nous pouvons également collecter des informations automatiquement lorsque vous utilisez notre site, comme votre adresse IP et les pages que vous visitez.
2. Utilisation des Informations
Les informations que nous collectons sont utilisées pour traiter vos commandes, améliorer nos services, et vous envoyer des communications pertinentes. Nous ne partagerons vos informations personnelles avec des tiers que dans les cas nécessaires pour fournir nos services ou si la loi l'exige.
3. Sécurité des Données
Nous mettons en place des mesures de sécurité appropriées pour protéger vos informations contre l'accès non autorisé, la divulgation, ou la destruction. Cependant, aucune méthode de transmission sur Internet ou de stockage électronique n'est totalement sécurisée, et nous ne pouvons garantir une sécurité absolue.
4. Vos Droits
Vous avez le droit de consulter, corriger ou supprimer vos informations personnelles en nous contactant. Vous pouvez également vous désinscrire de nos communications à tout moment.
5. Modifications de la Politique
Nous nous réservons le droit de modifier cette politique de confidentialité à tout moment. Les modifications seront publiées sur cette page avec une date de mise à jour.
Pour toute question concernant notre politique de confidentialité, veuillez nous contacter à reservations@sloumarentcar.com.
Legal Notice
In accordance with tunisia law, we inform you of the following details:
1. Publisher Information
Company Name: slouma rent car
Address: el manar 2 centre buchra
Phone Number: +21625801109
Email Address: reservations@sloumarentcar.com
2. Publication Director
Name:slouma
Position: director
4. Intellectual Property
The content of the site, including texts, images, logos, and other elements, is the exclusive property of slouma rent car or its partners. Any unauthorized reproduction or use is prohibited.
5. Liability
slouma rent car cannot be held responsible for any errors or omissions on the site, nor for any direct or indirect damages resulting from the use of the site.
6. Applicable Law
This site is governed by Tunisian law. Any dispute related to its use will be subject to the jurisdiction of French courts.
Accessibility Statement
We are committed to ensuring that our website is accessible to everyone, including people with disabilities. We strive to adhere to the Web Content Accessibility Guidelines (WCAG) to provide a positive user experience for all visitors.
1. Accessibility Features
- Text Alternatives: We provide text alternatives for images, videos, and other non-text content.
- Keyboard Navigation: Our website is navigable using a keyboard, with accessible forms and controls.
- Readable Text: We use clear and readable fonts and provide sufficient contrast between text and background.
- Accessible Forms: Forms are designed to be accessible, with clear labels and instructions.
2. Feedback and Support
If you encounter any issues or have suggestions for improving accessibility, please contact us:
- Email: reservations@sloumarentcar.com
- Phone: [Phone Number]
3. Ongoing Efforts
We continually review and update our website to improve accessibility and ensure compliance with relevant standards and laws.
Thank you for your feedback and support as we work to make our website more accessible.